About Us
About First Class Coordination
At First Class Coordination, we know that every real estate transaction represents more than paperwork; it represents someone’s next chapter. That’s why FCC is passionate about providing exceptional support that allows agents to focus on building relationships, serving their clients, and growing their business with confidence.
We proudly serve real estate professionals throughout Maryland, Washington, D.C., and Virginia with transaction coordination, listing coordination, compliance support, and administrative support. From contract to keys, we handle the details with precision, proactive communication, and a commitment to excellence, helping transactions stay organized and aligned with required processes.
Meet Courtney O'Donnell
About Courtney O’Donnell
Built on Service, Organization, and Genuine Relationships
Hi, I’m Courtney, founder of First Class Coordination, where I provide real estate agents with personalized transaction coordination and administrative support designed to protect their time, strengthen the client experience, and support the reputation they’ve worked hard to build.
With more than 20 years of experience in customer service and management, along with years of administrative support, I understand how strong communication, organization, responsiveness, and attention to detail can help each transaction feel more seamless from listing preparation through contract to closing.
As a proud mom to my three year-old son, Jonathon, I’m inspired to lead with integrity, kindness, excellence, and service, bringing that same level of care and professionalism to every agent, client, lender, title company, vendor, and cooperating professional I work with.
My goal is to become a trusted extension of your team—anticipating what needs attention, keeping transactions moving behind the scenes, and giving you more time to serve your clients, strengthen relationships, earn referrals, and grow your real estate business.
Every Deadline. Every Detail. Handled.
DETAIL DRIVEN COORDINATION
Support That Feels Like Part of Your Team
PERSONALIZED PARTNERSHIP
From Listing Prep Through Closing
SEAMLESS TRANSACTION SUPPORT
Ready for a Real Estate Transaction Coordinator Who Keeps Your Files Moving?
What You Can Expect
The First Class Standard
Working with First Class Coordination means clear commitments, not vague promises. These are the standards every file is held to. No exceptions.
Standard 01
Responses Within 4 Business Hours
Every email is answered the same business day. Retainer and Partnership clients receive priority, same-day responses. You’ll never wonder if your message was received.
Standard 02
Compliance Supported Before Broker Submission
Files are reviewed for required documentation before broker submission. Missing signatures, incomplete disclosures, and potential compliance gaps are identified so they can be addressed before submission.
Standard 03
One Coordinator, Start to Finish
You work directly with Courtney on every transaction. No handoffs, no account managers, no re-explaining your file to someone new.
What services does First Class Coordination provide?
First Class Coordination provides Listing Coordination, Contract-to-Close Coordination, Full Listing-to-Close Coordination, Dual-Sided Buyer/Seller Transaction Coordination, Compliance Only, Partnership Packages, and Administrative Support.
What is included in Listing Coordination?
What are the brokerage-compliance boundaries?
When are payments due?
What happens if a contract terminates?
Load More Answers
About Us
About First Class Coordination
At First Class Coordination, we know that every real estate transaction represents more than paperwork; it represents someone’s next chapter. That’s why FCC is passionate about providing exceptional support that allows agents to focus on building relationships, serving their clients, and growing their business with confidence.
We proudly serve real estate professionals throughout Maryland, Washington, D.C., and Virginia with transaction coordination, listing coordination, compliance support, and administrative support. From contract to keys, we handle the details with precision, proactive communication, and a commitment to excellence, helping transactions stay organized and aligned with required processes.
Meet Courtney O'Donnell
About Courtney O’Donnell
Built on Service, Organization, and Genuine Relationships
Hi, I’m Courtney, founder of First Class Coordination, where I provide real estate agents with personalized transaction coordination and administrative support designed to protect their time, strengthen the client experience, and support the reputation they’ve worked hard to build.
With more than 20 years of experience in customer service and management, along with years of administrative support, I understand how strong communication, organization, responsiveness, and attention to detail can help each transaction feel more seamless from listing preparation through contract to closing.
As a proud mom to my three year-old son, Jonathon, I’m inspired to lead with integrity, kindness, excellence, and service, bringing that same level of care and professionalism to every agent, client, lender, title company, vendor, and cooperating professional I work with.
My goal is to become a trusted extension of your team—anticipating what needs attention, keeping transactions moving behind the scenes, and giving you more time to serve your clients, strengthen relationships, earn referrals, and grow your real estate business.
Serving Real Estate Agents
DETAIL DRIVEN COORDINATION
Support That Feels Like Part of Your Team
PERSONALIZED PARTNERSHIP
From Listing Prep Through Closing
Multiple Transaction Platforms
Ready for a Real Estate Transaction Coordinator Who Keeps Your Files Moving?
What You Can Expect
The First Class Standard
Working with First Class Coordination means clear commitments, not vague promises. These are the standards every file is held to. No exceptions.
Standard 01
Responses Within 4 Business Hours
Every email is answered the same business day. Retainer and Partnership clients receive priority, same-day responses. You’ll never wonder if your message was received.
Standard 02
Compliance Supported Before Broker Submission
Files are reviewed for required documentation before broker submission. Missing signatures, incomplete disclosures, and potential compliance gaps are identified so they can be addressed before submission.
Standard 03
One Coordinator, Start to Finish
You work directly with Courtney on every transaction. No handoffs, no account managers, no re-explaining your file to someone new.
What services does First Class Coordination provide?
First Class Coordination provides Listing Coordination, Contract-to-Close Coordination, Full Listing-to-Close Coordination, Dual-Sided Buyer/Seller Transaction Coordination, Compliance Only, Partnership Packages, and Administrative Support.
What is included in Listing Coordination?
What are the brokerage-compliance boundaries?
When are payments due?
What happens if a contract terminates?
Load More Answers
About Us
About First Class Coordination
At First Class Coordination, we know that every real estate transaction represents more than paperwork; it represents someone’s next chapter. That’s why FCC is passionate about providing exceptional support that allows agents to focus on building relationships, serving their clients, and growing their business with confidence.
We proudly serve real estate professionals throughout Maryland, Washington, D.C., and Virginia with transaction coordination, listing coordination, compliance support, and administrative support. From contract to keys, we handle the details with precision, proactive communication, and a commitment to excellence, helping transactions stay organized and aligned with required processes.
Meet Courtney O'Donnell
About Courtney O’Donnell
Built on Service, Organization, and Genuine Relationships
Hi, I’m Courtney, founder of First Class Coordination, where I provide real estate agents with personalized transaction coordination and administrative support designed to protect their time, strengthen the client experience, and support the reputation they’ve worked hard to build.
With more than 20 years of experience in customer service and management, along with years of administrative support, I understand how strong communication, organization, responsiveness, and attention to detail can help each transaction feel more seamless from listing preparation through contract to closing.
As a proud mom to my three year-old son, Jonathon, I’m inspired to lead with integrity, kindness, excellence, and service, bringing that same level of care and professionalism to every agent, client, lender, title company, vendor, and cooperating professional I work with.
My goal is to become a trusted extension of your team—anticipating what needs attention, keeping transactions moving behind the scenes, and giving you more time to serve your clients, strengthen relationships, earn referrals, and grow your real estate business.
Serving Real Estate Agents
DETAIL DRIVEN COORDINATION
Support That Feels Like Part of Your Team
PERSONALIZED PARTNERSHIP
From Listing Prep Through Closing
Multiple Transaction Platforms
Ready for a Real Estate Transaction Coordinator Who Keeps Your Files Moving?
What You Can Expect
The First Class Standard
Working with First Class Coordination means clear commitments, not vague promises. These are the standards every file is held to. No exceptions.
Standard 01
Responses Within 4 Business Hours
Every email is answered the same business day. Retainer and Partnership clients receive priority, same-day responses. You’ll never wonder if your message was received.
Standard 02
Compliance Supported Before Broker Submission
Files are reviewed for required documentation before broker submission. Missing signatures, incomplete disclosures, and potential compliance gaps are identified so they can be addressed before submission.
Standard 03
One Coordinator, Start to Finish
You work directly with Courtney on every transaction. No handoffs, no account managers, no re-explaining your file to someone new.
What services does First Class Coordination provide?
First Class Coordination provides Listing Coordination, Contract-to-Close Coordination, Full Listing-to-Close Coordination, Dual-Sided Buyer/Seller Transaction Coordination, Compliance Only, Partnership Packages, and Administrative Support.
What is included in Listing Coordination?
What are the brokerage-compliance boundaries?
When are payments due?
What happens if a contract terminates?
Load More Answers